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Feb 2, 202112 min read
Nonverbal Communication: Vital and Challenging
Up to 90% of communication meaning emanates from nonverbal communication. So, reading it accurately is vital and yet, challenging.
Jan 26, 202110 min read
Illusory Superiority: I Am the Best Negotiator!
Illusory Superiority afflicts about 1/3 of professionals. They are overconfident leading to mistakes. Humility is the antidote.
Jan 19, 202110 min read
Distinguishing Between Positions and Interests: A Vital Step in Problem Solving.
Distinguishing between positions and interests opens the door to underlying reasons, creativity and finally, an enduring plan of action.
Jan 12, 202115 min read
Perception Is Not Reality
To be a more effective problem solver, conflict manager, negotiator or mediator, one distinguishes among perspective, perception and facts.
Jan 5, 202110 min read
The Power of the Persuasion Law of Association
The Persuasion Law of Association is powerful. It works consciously and unconsciously. It has certain triggers such as life experiences.
Dec 29, 20207 min read
The Persuasion Law of Involvement: It Works!
To be an effective Persuader, meaningful involvement from the very beginning is vital according to Celebrated Author Kurt Mortensen.
Dec 22, 20205 min read
Vacuous Language Does Not Add Value to Negotiations
An effective communicator will avoid vacuous words or phrases that have no meaning: are often mere fillers, distracting and irritators.
Dec 15, 20209 min read
Emotional Intelligence is Vital to Effective Decision Making.
Emotional Intelligence is a major part of intelligence, more than IQ. Making excellent decisions need excellent emotional intelligence.
Dec 8, 202012 min read
Irritators (Target Words) Impede Communication
Effective communicators and negotiators recognize and avoid using target words and phrases. They realize that these irritators divert.
Dec 1, 20207 min read
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